Clear delivery process from the initial brief to long-term service

We manage delivery as a clearly defined process—from the first contact through to long-term service. Below is the sequence of steps and documents you will receive.

1) Consultation (60 minutes, free)

We will define the scope and check what documents you already have and what is missing.
Output: a proposal for the next step.

2) Inputs for the Study and Pricing

We collect and verify inputs for the space, anchoring and operating conditions (drawings / model / photos / site survey).
Output: confirmation of inputs and a list of required additions.

3) Study

Design proposal for the specific space and operating mode, including visualization and a pricing framework.
Output: concept, visualization, price framework, inputs for project documentation / delivery.

4) Project Documentation

Structural assessment and technical report as the basis for delivery and handover (PDF).
Output: project documentation (structural assessment + technical report).

5) Works Contract

Defines the binding delivery scope, schedule, client cooperation, price, payment milestones and change management.
Output: contract and schedule.

6) Client Cooperation and Site Readiness

Conditions for smooth manufacturing and installation (access, conflicts with building services (MEP), operating constraints, anchoring surfaces).
Output: site ready for delivery.

7) Delivery (production → assembly)

Manufacturing of components, on-site installation, final checks.
Output: completed installation ready for acceptance.

8) Handover and Handover Documentation

Handover protocol and documentation for operation (safety, maintenance, service regime).
Output: handover documentation (PDF) and acceptance.

9) Warranty (60 months)

Warranty for the delivered installation in accordance with the Contract for Work and handover documentation.
Output: defined warranty claim process.

Service and Long-Term Operation

10) Inspections

Condition review, safety-critical checkpoints and recommended service actions (typically once per year, depending on utilization).
Output: inspection report and recommendations (immediate / planned).

11) Maintenance

Ongoing interventions and planned downtime based on utilization and operating mode.
Output: service records and next-step recommendations.

12) Modifications

Updates to zones, profiles or equipment based on operating needs (capacity, training, safety, zone changes).
Output: proposed solution and inputs for pricing.

Start with a consultation

We will define the scope, verify the inputs and recommend the next step.
Book a Consultation