{"id":3,"date":"2025-08-20T01:11:46","date_gmt":"2025-08-20T01:11:46","guid":{"rendered":"http:\/\/makakwalls.com\/?page_id=3"},"modified":"2026-02-23T17:52:31","modified_gmt":"2026-02-23T16:52:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/makakwalls.com\/en\/zasady-ochrany-osobnich-udaju\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f popisuj\u00ed, jak spole\u010dnost Climbing Lab s.r.o. (zna\u010dka Makak Walls) zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje p\u0159i pou\u017e\u00edv\u00e1n\u00ed webu, e-shopu, formul\u00e1\u0159\u016f, newsletteru a dal\u0161\u00edch souvisej\u00edc\u00edch slu\u017eeb.<\/p>\n\n\n\n<!--more-->\n<!--noteaser-->\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Latest update:<\/strong> 9. 2. 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy describes how <strong>Climbing Lab s.r.o. (Makak Walls)<\/strong> , as the data controller, processes personal data when you use our website, e-shop, forms, newsletter, and non-public sections.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Related Documents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/makakwalls.com\/en\/website-terms-of-use\/\">Website Terms of Use<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/makakwalls.com\/en\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/makakwalls.com\/en\/general-terms-and-conditions-of-the-works-contract\/\">General Terms and Conditions for Contracts for Work<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/makakwalls.com\/en\/e-shop-terms-and-conditions\/\">E-shop Terms and Conditions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/makakwalls.com\/en\/cookie-policy\/\">Cookie Policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/makakwalls.com\/en\/accessibility-statement\/\">Accessibility Statement<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller and Contact Details<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Climbing Lab s.r.o. (<\/strong>Brand <strong>Makak Walls)<\/strong><br>Company ID: 17171369<br>VAT ID: CZ17171369<br>Registered Office:: Budovatel\u016f 3272\/17, 466 01 Jablonec nad Nisou, Czech Republic<br>Registered with: Regional Court in \u00dast\u00ed nad Labem, file No. C 48889<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Facility \/ mailing address (deliveries, claims, meetings):<br>Libereck\u00e1 480\/104, 466 01 Jablonec nad Nisou, Czech Republic<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail: <a href=\"mailto:info@makakwalls.com\">info@makakwalls.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: <a href=\"tel:00420774683018\">+420 774 683 018<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Personal Data We Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you use the website, we may process in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>identification and contact details (name, email, phone, delivery\/billing address),<\/li>\n\n\n\n<li>order and payment data (e.g., selected delivery\/payment method, order history; payment data is processed by the payment provider\u2014see below),<\/li>\n\n\n\n<li>communication data (questions, inquiries, support requests),<\/li>\n\n\n\n<li>technical data (IP address, device\/browser identifiers, logs, information about interactions on the website),<\/li>\n\n\n\n<li>account and non-public section data (login credentials, account content and settings, if used),<\/li>\n\n\n\n<li>consent records (newsletter, cookies).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes and Legal Bases<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data primarily for the following purposes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>handling inquiries\/bookings and communication<\/strong> \u2014 performance of a contract or steps prior to entering into a contract; or legitimate interests,<\/li>\n\n\n\n<li><strong>sale of goods in the e-shop, delivery, and claims handling<\/strong> \u2014 performance of a contract and legal obligations,<\/li>\n\n\n\n<li><strong>user accounts and non-public sections<\/strong> \u2014 performance of a contract \/ legitimate interests (security and access management),<\/li>\n\n\n\n<li><strong>newsletters and marketing<\/strong> \u2014 consent; or legitimate interests to the extent permitted by law (with an opt-out option),<\/li>\n\n\n\n<li><strong>website security, misuse prevention, and spam protection<\/strong> \u2014 legitimate interests,<\/li>\n\n\n\n<li><strong>analytics and website improvement<\/strong> \u2014 legitimate interests and\/or consent depending on cookie settings,<\/li>\n\n\n\n<li><strong>compliance with legal obligations (accounting, taxes)<\/strong> \u2014 legal obligations.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">4. Recipients and Processors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We share personal data only to the extent necessary with vetted service providers (processors) or other recipients, in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>hosting and infrastructure<\/strong> (Hostinger),<\/li>\n\n\n\n<li><strong>payment gateway<\/strong> (Stripe \u2014 card payment processing),<\/li>\n\n\n\n<li><strong>delivery providers<\/strong> (carriers selected by the customer, e.g., Z\u00e1silkovna \/ DPD \/ courier),<\/li>\n\n\n\n<li><strong>e-mail services<\/strong> (email provider and delivery),<\/li>\n\n\n\n<li><strong>newsletter\/CRM and communications<\/strong> (FluentCRM and related tools operated within WordPress),<\/li>\n\n\n\n<li><strong>website administration\/WordPress and plugins<\/strong> (e.g., forms, community section, security, analytics),<\/li>\n\n\n\n<li><strong>website analytics<\/strong> (AnalyticsWP \u2014 depending on cookie settings),<\/li>\n\n\n\n<li><strong>spam\/bot protection<\/strong> (Cloudflare Turnstile),<\/li>\n\n\n\n<li><strong>public authorities<\/strong> (where required by law).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Many tools run directly within our WordPress environment. However, some services (e.g., payment processing, anti-spam) may process certain technical data as independent providers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Transfers Outside the EU\/EEA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If any of our providers process data outside the EU\/EEA, this occurs only where appropriate safeguards are in place (typically Standard Contractual Clauses) and only to the extent necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>for the duration of handling an inquiry\/communication and a reasonable period thereafter,<\/li>\n\n\n\n<li>for the term of the contractual relationship and subsequently as required by law (accounting\/tax records),<\/li>\n\n\n\n<li>for the duration of an account\u2019s existence,<\/li>\n\n\n\n<li>for newsletters until consent is withdrawn\/unsubscribed,<\/li>\n\n\n\n<li>for technical logs as long as necessary for security and operation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement reasonable technical and organizational measures to protect personal data (access control, website security, updates, abuse prevention, anti-spam).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Subject Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>access your data,<\/li>\n\n\n\n<li>rectification,<\/li>\n\n\n\n<li>erasure (within legal limits),<\/li>\n\n\n\n<li>restriction of processing,<\/li>\n\n\n\n<li>data portability (where applicable),<\/li>\n\n\n\n<li>object (where processing is based on legitimate interests),<\/li>\n\n\n\n<li>withdraw consent (newsletter\/cookies),<\/li>\n\n\n\n<li>lodge a complaint with the supervisory authority (\u00daOO\u00da).<strong>\u00daOO\u00da<\/strong>).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. How to Exercise Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at <a>info@makakwalls.com<\/a>. We may request reasonable verification of identity. We will respond without undue delay and no later than within the statutory deadline.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Children<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website is not intended for children without supervision. If we discover that we processed a child\u2019s data in breach of applicable law, we will take corrective action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cookie use and consent settings are addressed in the separate <strong>Cookie Policy<\/strong> and via the cookie banner \/ consent manager.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time. The current version is always published on makakwalls.com and is effective as of the publication date. If a change is material, we will notify you in an appropriate manner (e.g., a notice on the website or by email, if available).<\/p>","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f popisuj\u00ed, jak spole\u010dnost Climbing Lab s.r.o. (zna\u010dka Makak Walls) zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje p\u0159i pou\u017e\u00edv\u00e1n\u00ed webu, e-shopu, formul\u00e1\u0159\u016f, newsletteru a dal\u0161\u00edch souvisej\u00edc\u00edch slu\u017eeb.<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","wpai_generated_summary":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Makak Walls","author_link":"https:\/\/makakwalls.com\/en\/autor\/webmaster\/"},"comment_info":0,"meta_box":[],"_links":{"self":[{"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/makakwalls.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}